FAQ

  • You can reach Power Source Standby Solutions through our Contact page, or call and email our service team directly.
    Best option: use our online form so we can route you faster and capture your generator model, address, and symptoms.

    Official Contact Info

    OFFICE HOURS: Everyday 9am - 5pm
    CALL: 315-466-3310
    EMAIL:     Sales@PowerSourceNY.com
    MAIL: 4067 Rockwell R    d
    Marcellus, NY, 13108

    Contact Page: HERE

  • Mini splits are a smart upgrade when you want comfort without tearing up ductwork. Benefits include:

    • High efficiency with lower energy use compared to many traditional systems

    • Room by room control so you only heat or cool the spaces you use

    • Better comfort with steady temperatures and strong humidity control

    • Cleaner install because no full duct system is required

    • All-season performance with cold-climate models that heat well in New York winters

    If you’re in Central New York, Power Source Standby Solutions can help you choose the right size and layout for your home.

  • Yes. Power Source Standby Solutions offers financing options for qualified homeowners to make whole-home standby generator installation more manageable. Financing can help cover:

    • The generator and transfer switch

    • Installation labor

    • Electrical and gas work that may be needed

    • Permitting and inspection coordination

    To get accurate terms, request a quick estimate and ask for financing availability during your consultation.
    Financing Page: HERE
    Request Quote: HERE

  • Start with an authorized dealer with proven installation experience, service capability, and warranty support. A reliable Generac dealer should offer:

    • Site evaluation and proper generator sizing

    • Permit and code compliance guidance

    • Ongoing maintenance plans and emergency service options

    • Clear warranty handling and support after install

    If you’re in Central New York, Power Source Standby Solutions is an authorized Generac dealer and can handle installation and long-term service.
    Schedule a site visit: HERE

  • The safest path is a licensed electrician doing a code-focused inspection. Key steps include:

    • Panel inspection for age, corrosion, overheating signs, and correct labeling

    • Load calculation to confirm the system can safely support your needs

    • GFCI and AFCI protection where required

    • Grounding and bonding check which is a common issue in older homes

    • Outlet and breaker testing including nuisance trips and hot spots

    • Permit and inspection for any upgrades, especially when adding a generator or mini split

    Power Source Standby Solutions can coordinate an evaluation, especially if you’re preparing for a standby generator or major electrical upgrade.

  • Look for a provider that offers scheduled service, load testing, and fast response when storms hit. Quality maintenance typically includes:

    • Oil and filter changes, battery testing, and coolant checks (as applicable)

    • Software updates, diagnostic scans, and transfer switch inspection

    • Load bank testing when recommended

    • Priority scheduling options for service plan members

    In Central New York, Power Source Standby Solutions provides standby generator maintenance and service programs designed to keep your system ready year-round.
    Maintenance Request: HERE
    Contact Us: HERE